Privacy Policy

Section 1

Who We Are

C3 Scott Inc is a marine construction company based in coastal North Carolina, providing dock installation and building, seawall construction and repair, boat lift installation and service, driven pile systems, and dock repair and maintenance services throughout Carteret County, Onslow County, and the surrounding Crystal Coast region.

For the purposes of this Privacy Policy, C3 Scott Inc is the data controller responsible for the personal information collected through the Website and in connection with our services. Our contact information is provided in Section 19.

Section 2

Scope of This Policy

C3 Scott Inc is a marine construction company based in coastal North Carolina, providing dock installation and building, seawall construction and repair, boat lift installation and service, driven pile systems, and dock repair and maintenance services throughout Carteret County, Onslow County, and the surrounding Crystal Coast region.

For the purposes of this Privacy Policy, C3 Scott Inc is the data controller responsible for the personal information collected through the Website and in connection with our services. Our contact information is provided in Section 19.

Section 3

Information We Collect

We collect personal information in two ways: information you provide directly to us, and information collected automatically when you use the Website. We collect only what is reasonably necessary for the purposes described in this Policy.

3.1 Information You Provide Directly

When you interact with us through the Website or in connection with our services, you may provide the following types of personal information:

3.2 Information Collected Automatically

When you visit the Website, certain technical information is collected automatically by our web server and analytics tools:

• Device and Browser Information: Browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and language settings.
• Usage Data: Pages visited, time spent on each page, links clicked, referring website (where you came from before visiting our site), and exit pages.
• IP Address: Your device’s Internet Protocol (IP) address, which may be used to determine your approximate geographic location (city and state level).
• Cookie Data: Information stored in cookies and similar tracking technologies as described in Section 8.
• Log Data: Server log files that record requests made to our website, including timestamps, URLs requested, and error codes.

Most of this automatically collected data is aggregated and does not directly identify you as an individual. However, IP addresses and certain cookie identifiers may constitute personal information under applicable law.

3.3 Information from Third Parties

We may occasionally receive information about you from third parties, including:

• Referrals: When an existing client refers you to us, they may provide your name and contact information.
• Business Partners: When we collaborate with other contractors, suppliers, or professionals on a project, they may share relevant contact information with us.
• Public Sources: Publicly available property records, permit databases, or other public records may be reviewed in connection with a project assessment.
• Analytics Providers: Third-party analytics platforms may provide aggregated or anonymized data about website usage patterns.

Section 4

How We Collect Information

We collect personal information through the following means:

4.1 Website Contact Forms and Inquiry Submissions

Our Website includes contact forms and estimate request forms that invite you to provide your name, contact information, property details, and service needs. Information submitted through these forms is transmitted to us and stored in our customer relationship and project management systems.

4.2 Direct Communications

When you contact us by phone, email, text message, or postal mail, we collect the information you provide and may retain records of those communications as part of your client file.

4.3 On-Site Consultations and Project Work

When we visit your property for a site assessment or to perform work, we may collect site photographs, property measurements, notes about site conditions, and other information necessary to plan and document the project. This information is retained as part of the project record.

4.4 Cookies and Automated Technologies

Like most websites, ours uses cookies and related technologies to collect certain information automatically when you visit. See Section 8 for a full description of how we use cookies and your options for managing them.

4.5 Third-Party Analytics Platforms

We may use third-party analytics services — such as Google Analytics — to understand how visitors use our Website. These services collect information about your use of our site on our behalf and provide us with aggregated reports. These providers have their own privacy policies governing the use of data they collect.

Section 5

How We Use Your Information

We use the personal information we collect for the following purposes. We collect only the information necessary for these stated purposes and do not use it in ways inconsistent with them:

5.1 Responding to Inquiries and Providing Estimates

The primary reason we collect contact and property information through the Website is to respond to your service inquiry, schedule a site consultation, prepare a project estimate or proposal, and communicate with you about your potential project. We use your contact information to reach you by phone, email, or other method you have indicated.

5.2 Delivering and Managing Services

For clients who engage us for a project, we use your personal and property information to plan and execute the work, manage project scheduling, obtain required permits on your behalf, coordinate with subcontractors and suppliers, invoice for services, process payments, and document the completed work. Your information is retained in our project management records throughout the lifecycle of the project.

5.3 Communications About Your Project or Inquiry

We use your contact information to send you information directly related to your inquiry or project — including scheduling confirmations, project updates, change order notices, permit status updates, invoice reminders, and project completion documentation. These communications are service-essential and are not marketing.

5.4 Marketing and Business Development

With your permission, or where permitted by applicable law, we may use your contact information to send you occasional information about C3 Scott Inc’s services, seasonal maintenance reminders, promotions, or other content we believe may be of interest to waterfront property owners. You may opt out of these communications at any time as described in Section 10.

5.5 Website Improvement and Analytics

Automatically collected usage data and analytics information help us understand how visitors use the Website, which pages are most visited, how users find us, and where the user experience can be improved. This analysis is conducted on aggregated and anonymized data where possible.

5.6 Legal Compliance and Business Protection

We may use personal information as necessary to comply with applicable federal, state, and local laws; respond to lawful requests from government authorities; enforce our Terms of Service or other agreements; protect the rights, property, and safety of C3 Scott Inc, our employees, clients, and the public; and pursue or defend legal claims.

5.7 Business Records and Documentation

We maintain project records, financial records, and communications records in accordance with applicable legal, tax, and business requirements. These records may contain personal information about clients and are retained for the periods described in Section 9.

Section 6

Legal Bases for Processing

For users in jurisdictions that require identification of a legal basis for personal data processing (including users protected by applicable U.S. state privacy laws or international frameworks), C3 Scott Inc relies on the following legal bases:

• Contract Performance: Processing your information is necessary to fulfill our obligations under a service agreement with you, or to take steps at your request prior to entering into a contract (such as preparing a project estimate).
• Legitimate Interests: We process certain information for our legitimate business interests, including operating and improving the Website, maintaining secure systems, communicating with prospective clients, and managing our business — where those interests are not overridden by your privacy rights.
• Legal Compliance: Some processing is required for us to comply with applicable laws, including North Carolina contractor licensing requirements, tax obligations, and regulatory compliance in connection with permit applications.
• Consent: Where we rely on your consent for a specific processing activity (such as sending marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.

Section 7

How We Share Your Information

We may share your personal information in the limited circumstances described below:

7.1 Service Providers and Subcontractors

We may share your contact and project information with trusted third-party service providers and subcontractors who assist us in delivering our services or operating our business. These include:

• Subcontractors: Specialty marine construction subcontractors engaged to perform specific components of your project (e.g., electrical marine work, lift equipment installation). We share only the information they need to perform their scope.
• Material Suppliers: Suppliers who need your property address for delivery coordination.
• Permit Agencies: Government agencies (CAMA, Army Corps of Engineers, NC DEQ, local permit offices) that require project and property information as part of the permitting process.
• Technology Providers: Providers of our website hosting, email services, customer management software, accounting software, and analytics platforms. These providers access personal information only as necessary to provide their services to us and are bound by appropriate data processing agreements.
• Payment Processors: Third-party payment processing services that handle payment card transactions securely. We do not store payment card numbers; they are handled directly by our payment processor in accordance with PCI DSS standards.

7.2 Legal and Regulatory Disclosures

We may disclose personal information when required by law, regulation, or valid legal process, including:

• In response to a court order, subpoena, or other compulsory legal process;
• To comply with applicable federal, state, or local laws;
• In cooperation with regulatory or law enforcement investigations;
• To protect the safety of any person from a threat to life; or
• To protect the rights and property of C3 Scott Inc against fraud, theft, or other illegal activity.

Where permitted, we will make reasonable efforts to notify you of such disclosures before complying.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale, or other business transfer involving C3 Scott Inc, personal information may be transferred as part of the transaction. See Section 16 for more information about how we handle this scenario.

7.4 With Your Consent

We may share your personal information for purposes not described in this Policy if we obtain your explicit consent to do so beforehand.

7.5 Aggregated and De-Identified Data

We may share aggregated or de-identified information — information that cannot reasonably be used to identify you — for business, marketing, or analytical purposes. This does not constitute sharing of personal information.

Section 8

Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit and preferences. Cookies are widely used to make websites work more efficiently and to provide analytics information to website operators.

8.2 Types of Cookies We Use

8.3 Google Analytics

Our Website may use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors use our site. This information is transmitted to Google’s servers and used to compile reports on website activity for us. Google may also transfer this information to third parties where required by law or where those parties process the information on Google’s behalf.

You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. Google’s privacy policy is available at policies.google.com/privacy.

8.4 Managing Cookies

You can control and manage cookies through your web browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of the Website. Common browser cookie settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

8.5 Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting that sends a signal to websites you visit indicating that you do not wish to be tracked. Our Website does not currently alter its data practices in response to DNT signals, as there is no established universal standard for interpreting them. We will revisit this position as industry standards develop.

Section 9

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer needed, we delete or anonymize it in a secure manner.

Where we retain information solely for legal compliance purposes, we will restrict its use to that purpose only and will not use it for ongoing business activities.

Section 10

Data Retention

Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. C3 Scott Inc is committed to honoring these rights to the extent required by law and as a matter of our own privacy values.

10.1 Right to Access

You may request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe, typically within thirty (30) days of receiving a verified request.

10.2 Right to Correction

If the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update your contact information by notifying us directly.

10.3 Right to Deletion

You may request that we delete personal information we hold about you. We will honor deletion requests to the extent permitted by our legal obligations. Certain information must be retained for legal, tax, regulatory, or business purposes and cannot be deleted on request, even if deletion is otherwise permitted. We will inform you of any such limitations when we receive your request.

10.4 Right to Restrict Processing

In certain circumstances, you may request that we restrict our processing of your personal information — for example, while the accuracy of the information is being contested, or while a complaint is being investigated.

10.5 Right to Object to Marketing

You have the right to object to receiving marketing communications from us at any time, at no cost. You can exercise this right by:

• Clicking the “unsubscribe” link in any marketing email we send;
• Replying “STOP” to any marketing text message;
• Emailing us at info@c3scottinc.com with your name and a request to be removed from our marketing list; or
• Calling us at (XXX) XXX-XXXX during business hours.

Opting out of marketing communications will not affect your receipt of service-essential communications related to an active project or inquiry.

10.6 Right to Data Portability

Where technically feasible and required by applicable law, you may request that we provide your personal information in a structured, commonly used, machine-readable format, or that we transmit it to another organization you designate.

10.7 Exercising Your Rights

To exercise any of these rights, contact us using the information in Section 19. We may need to verify your identity before fulfilling your request to protect against unauthorized disclosure of personal information. We will respond to verified requests within the timeframes required by applicable law, but in no event longer than forty-five (45) days for an initial response.

We will not discriminate against you for exercising any privacy right — we will not deny you services, charge you different prices, or provide different service quality as a result of your exercising a privacy right permitted by law.

10.8 North Carolina Residents

Residents of North Carolina may have additional rights under the North Carolina Identity Theft Protection Act and related statutes. If you believe your personal information has been compromised, or if you have specific questions about your rights under North Carolina law, please contact us directly.

Section 11

Data Security

C3 Scott Inc takes the security of your personal information seriously and implements reasonable physical, technical, and administrative safeguards designed to protect against unauthorized access, disclosure, alteration, and destruction of the information we collect.

11.1 Security Measures We Use

• Secure Website Transmission: Our Website uses HTTPS (SSL/TLS encryption) to protect information transmitted between your browser and our web server.
• Access Controls: Access to personal information within our organization is limited to employees and contractors who need the information to perform their job functions.
• Secure Storage: Client project files, financial records, and correspondence are stored in access-controlled systems.
• Payment Security: We do not store payment card numbers on our systems. Payment processing is handled by PCI DSS-compliant third-party processors.
• Employee Awareness: We maintain appropriate privacy and security practices within our organization and work with staff to ensure personal information is handled responsibly.

11.2 Limitations

No method of electronic transmission or storage is completely secure. While we use commercially reasonable security measures, we cannot guarantee that personal information you transmit through the Website or provide to us electronically will never be intercepted, accessed without authorization, or otherwise compromised. You provide personal information to us at your own risk with respect to circumstances beyond our reasonable control.

11.3 Data Breach Notification

In the event of a data security breach that poses a risk of harm to individuals whose personal information has been compromised, C3 Scott Inc will comply with applicable North Carolina data breach notification requirements under N.C. Gen. Stat. Section 75-65, including notifying affected individuals and, where required, the North Carolina Attorney General’s office in a timely manner.

Section 12

Children’s Privacy

The Website and our services are directed to adults. We do not knowingly collect, use, or disclose personal information from individuals under the age of thirteen (13) in connection with the Website or our services. Our marine construction services are contracted exclusively with adults who have legal authority to act with respect to the relevant property.

If we become aware that we have inadvertently collected personal information from a child under the age of thirteen, we will take prompt steps to delete that information from our systems. If you believe we may have collected information from a child, please contact us immediately using the information in Section 19.

Parents or guardians who have questions about the protection of their child’s information in connection with our services are encouraged to contact us directly.

Section 13

Third-Party Links & Services

The Website may contain links to third-party websites, including social media platforms, supplier websites, regulatory agency websites, review platforms, and other external resources. These links are provided for your convenience and informational purposes only.

C3 Scott Inc does not control these third-party websites and is not responsible for their content, privacy practices, or data collection activities. When you click a link to a third-party website, you leave the C3 Scott Inc Website and your use of that website is governed by its own terms of service and privacy policy. We strongly encourage you to review the privacy policy of any website you visit after leaving ours.

The presence of a link to a third-party website on the C3 Scott Inc Website does not constitute an endorsement of that website, its content, or its privacy or security practices.

Section 14

Email & Text Communications

14.1 Service Communications

When you submit an inquiry or engage us for a project, you consent to receiving service-related communications from C3 Scott Inc via email and phone, including responses to your inquiry, estimate follow-ups, project scheduling updates, permit status notifications, invoices, and payment reminders. These communications are essential to delivering our services and are not marketing.

14.2 Marketing Communications

If you opt in to receiving marketing communications — either through a Website checkbox, a verbal request, or by becoming an ongoing client — we may send you occasional emails or text messages about C3 Scott Inc services, seasonal waterfront maintenance reminders, special offers, or other content relevant to waterfront property owners. We will not add you to a marketing list without your knowledge or consent.

14.3 Text Message Communications

If you provide a mobile phone number in connection with a project or inquiry, we may use it to send you project-related text messages. By providing a mobile number and not objecting, you consent to receiving text messages related to your project or inquiry. Standard message and data rates from your carrier may apply. You may opt out of text messages at any time by replying “STOP.”

14.4 Unsubscribing

You may opt out of marketing emails at any time by clicking the unsubscribe link in any such email. You may opt out of marketing texts by replying “STOP.” Opt-out requests will be processed promptly and within ten (10) business days at most. After opting out, you will continue to receive service-essential communications related to any active project.

Section 15

Social Media & Online Advertising

15.1 Social Media Presence

C3 Scott Inc may maintain pages or profiles on social media platforms including Facebook, Instagram, and others. If you interact with our social media content, the platform will process your information according to its own privacy policy, not ours. We encourage you to review the privacy settings and policies of any social media platform you use.

15.2 Social Media Sharing

With client permission, we may share photographs of completed projects on our website and social media pages for portfolio and marketing purposes. If you do not want project photographs shared, please inform us in writing before or during the project. We will honor that request.

15.3 Online Advertising

We may use online advertising platforms (such as Google Ads or Facebook Ads) to promote C3 Scott Inc’s services to audiences who may be interested in waterfront construction. These platforms may use cookies or pixel tracking to show our ads to users who have previously visited our Website (remarketing). You can opt out of interest-based advertising through the Digital Advertising Alliance’s opt-out tool at optout.aboutads.info, or through your browser or device privacy settings.

Section 16

Business Transfers

C3 Scott Inc is a privately held business. In the event that all or a portion of C3 Scott Inc’s business, assets, or operations are acquired by, merged with, or transferred to another company — whether through a sale of assets, merger, acquisition, reorganization, or any other business combination — personal information held by C3 Scott Inc may be transferred to the acquiring or successor entity as part of the transaction.

If such a transfer occurs, we will use commercially reasonable efforts to notify clients whose personal information is included in the transfer, either through a notice on the Website or through direct communication. The successor entity’s privacy practices will govern any personal information transferred, and we will require, as a condition of the transaction, that the successor entity adopt reasonable privacy practices consistent with the commitments made in this Policy or notify affected individuals of any material changes.

Section 17

Changes to This Policy

C3 Scott Inc reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in the services we offer. When we make changes, we will post the updated Policy on the Website with a revised Effective Date at the top of the document.

For material changes — those that significantly affect how we collect, use, or share personal information — we will provide more prominent notice, such as a banner on the Website homepage or a direct email to clients with whom we have an active relationship. We encourage you to review this Policy periodically to stay informed about how we protect your information.

Your continued use of the Website or engagement with our services after any update to this Policy constitutes your acceptance of the updated terms, to the extent permitted by applicable law.

Section 18

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any dispute arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction and venue of the state and federal courts located in Carteret County, North Carolina, as further described in the C3 Scott Inc Terms of Service.

If you are located outside the United States, please be aware that information you provide to us will be transferred to, processed, and stored in the United States. By using the Website or providing us with personal information, you consent to this transfer, processing, and storage. U.S. privacy laws may differ from those in your jurisdiction, and you should not provide us with personal information if you are not comfortable with those differences.

Section 19

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the personal information we hold about you, please contact us using any of the following methods. We are committed to addressing privacy inquiries promptly and respectfully.

• Business Name: C3 Scott Inc
• Website: c3scottinc.com
• Email: info@c3scottinc.com
• Phone: (252) XXX-XXXX
• Mailing Address: PO Box, Swansboro, NC 28596
• Online Contact Form: c3scottinc.com/contact-c3

For privacy-related requests (access, correction, deletion, opt-out), please write “Privacy Request” in the subject line of your email or note it clearly in your contact form message. We will acknowledge receipt of your request within five (5) business days and will aim to fully respond within thirty (30) calendar days.

This Privacy Policy was last updated on April 21, 2026. C3 Scott Inc recommends reviewing this Policy periodically. Nothing in this Policy constitutes legal advice. Clients and website visitors are encouraged to consult with their own legal counsel if they have specific questions about how privacy laws may apply to their personal information.